Photon Infotech’s platform powers seamless user experience across channels for Fortune 500s
As head of IT or marketing, it can be difficult to stay abreast with innovative technologies which shape the ever expanding consumer touchpoints One frustrating outcome of this pace of innovation is that various new technologies and platforms are not mutually compatible. This can be the case when you pick and choose software from different companies and try to make it work together to achieve a seamless transition. Furthermore, some software is optimized for tablets and not kiosks, while other programs work best on mobile phones and not on tablets. To circumvent the above mentioned Photon Infotech has created Photon Omni Channel Platform (POP) which is a platform for creating next generation web, mobile, and multi channel presences leveraging existing investments combined with accepted industry best practices.
|Image Source: photon.in|
Fortune 500 enterprises and many of the cutting edge startups trust Photon Platform because of it’s versatility, reusability and world class technical support . The platform is leveraged by Fortune 500 enterprises for creating digital touchpoints across various platforms by resuing the same codebase and avoids maintenance of monolithic codebases – which help themengage with their customers to build loyalty and trust quickly.
Large enterprises have been able to bring all of their customer engagement channels under one roof to provide a seamless and consistent experience for their customers, regardless of whether these customers engaged on tablets, a laptops, a smartphones or kiosks. Furthermore, the platform’s architecture will enable programmers to create engagement programs in new channels, as well.
The key to e-commerce and customer loyalty is a company’s ability to allow consistent engagement for customers regardless of the channel. You want the end consumer to get the same experience regardless of whether they are using a smartphone, a laptop or a tablet so that they are familiar with and loyal to the brand.